How Can We Help?
Welcome to the Stonz Help Center - resources for customer support, product guidance, and more. Whether you're looking to track an order, explore sizing tips, manage returns, or learn more about our award-winning kids' footwear and apparel, we've got you covered. Designed for busy parents and curious adventurers, our Help Center makes it easy to find fast, reliable solutions—so your little ones can keep exploring, rain or shine.
Resources
FAQ
Whether you sizing, shipping, or returns—we’ve got you covered. Explore our FAQs below.
ExploreProduct Care
Caring for your Stonz product is easy. We’ve gathered simple steps to keep everything clean, comfy, and adventure-ready.
ExploreStore Finder
Discover Stonz in retail stores across Canada—shop our award-winning footwear, cozy apparel, and outdoor-ready accessories.
ExploreSearch Help Center
Caring for your Stonz product is easy. We’ve gathered simple steps to keep everything clean, comfy, and adventure-ready.
ExploreCustomer Support
Phone Number
1 (866) 397-8669Talk to Expert
Need advice or sizing help? A real person with real answers is just a click away.
Start Live ChatContact form
Contact us to email our customer support team
Wholesale Partner Support
Interested in our products, international distributors or retail partnerships? Let’s connect—we are here to support your growth with Stonz.